Shipping and Policies
Shipping & Policies♥
♥Our products are eco friendly made. Every product we offer is custom made to order. This means when a customer places an order with us, then the product is made. We do not buy in bulk.
♥Because our products are custom made to order, all sales are final.
♥If your order is lost, we will ship a new product to you at our expense.
♥If your order has a defect, we will send you a new one at our expense.
♥Orders begin processing once a customer's payment has cleared. Usually 1-3 business days.
♥Orders are made within 3-5 business days, then shipped after.
♥Once orders are shipped they will arrive approximately within 10 -15 "business days" which are Monday through Friday. Weekends do not count as a shipping day. Please allow for postal delays, and longer delivery during major holidays.
♥Orders are shipped from the US, Australia, and China. All designs on our products are Alexandra Wolf's original artwork. Alexandra dreams up her designs in an enchanted cottage on a Tennessee mountain.
♥Yes, we offer wholesale pricing. Please email us with your store name, address, and website. Retailers are only allowed to sell our products in a physical store.
♥All of Alexandra's artwork is copyrighted by earthly law and Heavenly law. We kindly advise you do not steal or copy, or you will have both jurisdictions to deal with.